Puga-Milano Specialty Coffee

Aroma of the Earth for your Soul

peruvian coffee - la gran dama

Find answers to common questions about our products and services

At Puga-Milano, every bag of coffee is crafted with care, from sourcing to roasting and packaging. Because coffee is a fresh, perishable product, we are unfortunately unable to accept returns or exchanges once an order has shipped.
That said, your satisfaction matters deeply to us. If there is ever an issue with your order — such as damaged packaging, an incorrect item, or a problem with quality — please contact us within 7 days of delivery at pugamilano@gmail.com and we will make it right.
Our goal is to ensure every cup you brew reflects the quality and integrity behind our name.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
Currently, we ship across the U.S. and are expanding to select international locations soon. Stay tuned for updates!
If you need to make a change, please contact us within 12 hours of placing your order at pugamilano@gmail.com. After that, we may have already begun processing your order.
We love sharing knowledge! Follow our blog and social channels for brewing guides, tasting notes, and stories from the farms we work with. Our mission is to turn coffee drinkers into coffee connoisseurs.